What to Consider When Choosing an Engineered Product Sales Company

CUSTOMER SUPPORT

Chao Lin, BS EE

Applications Engineer

Heidi LaMotte

Accounting

Jordyn Brown

Administrative
What to Consider When Choosing an Engineered Product Sales Company

Finding the right engineered product sales company isn’t easy.

You’re not just looking for a company to provide your next heat exchanger or cooling tower. You’re looking for a long-term partner capable of helping you solve important facility and production problems.

Assuming the engineered product sales company serves your industry, what else should you be looking for?

#1) Track Record

How long has the engineered product sales company been in business? Many of these companies come and go because they don’t offer the support, products, and service required to stay in business.

The longer the company has been around, the more expertise they’re likely to have.

Courtney & Nye has been in business since 1967. That’s over 50 years! We got there by committing to deep product knowledge, by choosing a selection of the highest quality products, and by treating our customers with respect and care.

#2) Technical Expertise

It’s important to work with a sales team that possesses in-depth knowledge about every product they sell. You want to be able to work with people who can provide you with solutions and information.

For example, what will you do if a product you’ve used for years gets discontinued? Our sales team can provide you with answers!

Members of our team have worked in engineering and maintenance. Many of us have been right where you are.

#3) Product Portfolio

Take the time to go through the company’s product line. Does the company offer products that meet with your facility’s requirements?

Can they meet multiple product needs within your facility?

#4) Delivery Capability

Can the company deliver products to you fast? Can they reach your target market?

For example, Courtney & Nye has served the Pacific Northwest for decades. We can deliver every product very quickly. We cover Washington, Oregon, Alaska, Idaho, and Montana.

#5) Customer Service

Does the team care about you? Do they treat your problems as urgent? Do they work with you to find solutions when something goes wrong with an order?

We work closely with all of our customers to make sure they’re happy with every order. We consider ourselves to be partners in ensuring the success of your facility, rather than merely a sales team designed to send products your way.

Work With Courtney & Nye Today

If you’ve been looking for an engineered product sales company, why not talk to us? Give us the opportunity to earn your business.

Explore our products or contact your nearest location today!